Saturday, February 13, 2016
Customer Interviews No. 3
1. Describe your interviewing strategy. The questions I attend on asking is what do you think about a dollar flat rate per semester shuttle rides from where you park to your class doors? Second question would be, would this be something that you would be interested in, and as it convenient, or relative?
2. Conduct the interviews. *Sorry that I have to write these out again for some reason when I use my phone to conduct the interviews they send through email or even youtube and are blurry and all muffled. I plan on buying a camera for this kind of assignments!*
Liz- After Liz read the business concept she than told me that she thinks it is a really good idea and that it would convient a lot of students. First question - She answered that a dollar flat rate per semester is really cheap and that she would have no problem adding that to tuition. Second question- Liz answered that it is extremely interesting and that it would be extremely convenient for almost all students.
Steve- Steve read my business concept and was still kind of skeptical about the whole business approach. So I asked him the questions and he answered that a dollar is cheap and that he does not see how I would be able to stay in business. Then I asked him if he would be interested and if it were to be convenient? He said forsure! If I were to ever start it he would ride it.
Lindsey- After lindsey read the business concept she really became interested and I told her to be completely honest with me when answering the questions. She answered extremely fast saying that she would do it right now because she goes to USF and she can never find parking close enough to her building. And that it would be extremely convenient for her as long as she did not have to wait at her car for the shuttle for over 10 minutes.
Devin- He read the business concept and still had a few questions on how it would work. So after I described it to him and gave him a more informal explanation he understood. Devin answered my questions quickly by saying it is just so cheap who would not want to ride it as long as it is convenient.
Brittany- Brittany was by far one of my best interviews she was so interactive with the interview and after reading my business motto and concept she was all for it. She answered my questions by saying it is great! Get it started so I can ride it! I asked her if it is convenient and relative? She said of course parking is terrible at the university.
3. Reflect on what you learned. What I learned is that people actually think that my business could work and become profitable. At the beginning I was skeptical about doing this topic because I did not know how or where I was going to go with it. What surprised me the most was that every single person I interviewed liked the concept and even said that they would ride it tomorrow if it were available. What I expect to change is just a few details and fine prints of the company and then it could be something serious.
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Keith I think you have a good idea but agree it sounds hard for you to turn a profit. I think you should fine tune your idea with actual stops, like bus stops. That way you can service a greater number of people. I think the price would have to be more than a dollar. You are on to something you just need to tweek it. Great post.
ReplyDeleteKeith, I think your idea definitely could use some work. As of now, I do not see why I would use this shuttle service when I could just as easily hop on the free bus system that is provided by our school. A lot of colleges provide the same free bus service, and I don't see any reason that I would personally use this product. Beyond that, I think your interview question was similar to mine in that I gave people the general idea of the service without going into too much detail so that they could give me very descriptive feedback. Definitely get your camera fixed, and work out those kinks.
ReplyDeleteAlso, check out my post:
http://sebastianent3003.blogspot.com/2016/02/customers-interviews-no3.html
Keith,
ReplyDeleteI think your idea would be very well used and popular although due to the cheap price needed to keep people interested, I don't think you would make enough money to stay in business. I think the more you could refine your funding idea and figure out how to effectively price your services the higher chance of success you will have. Make sure you get your camera working so we can see your interviews and videos in the future. Check out my blog post when you get a chance. http://chrispate25.blogspot.com/2016/02/week-6-customer-interview-no-3.html
Hello Keith!
ReplyDeleteI really wish I could watch your interviews but that is okay. I think your business could really take off if done correctly! But I'm not sure if it could stay strong for long unless you have a very very good strategy. I think your idea is similar to mine in the sense that they have to do with buses and that we want efficiency. I just think it needs some work because we all get on the bus for free, so you would really have to find a way to make people want to use your idea. But other than that, great post! Keep up the good work!
Here is my blog!
http://mialasagna.blogspot.com/
I think your idea is great. A service like this one would benefit a lot of people, especially college students because most of us are on a budget and your service wouldn't cost as much.
ReplyDeleteI have a personal commitment to fixing issues regarding infrastructure, whether it is for campus or on our community. The biggest concern is how it is going to be subsidized to keep out of pocket costs low for students. Also a big thing is using interviews to maximize efficiency for students.
ReplyDeleteMy blog post: https://www.youtube.com/channel/UCCeSyjcqI9gAVGdXsCOVgfw